Financial Services and FinTech

With the rapid changes in technology landscape and thinning of business lines across industries, the concerns of today’s Financial Services are to consider the integration of basic automated business processes with big data, machine learning, internet of things, artificial intelligence and cognitive processes. They also have to think on how the millennials and their differing needs will change their business. How FinTech and RegTech will complement or compete.

We at Humantics provide services from automation, digital transformation, transition & integration with FinTech or RegTech, sophisticated analytics to managing risk and regulatory compliance so our customers can move to newer technology cautiously. Solutions or line of business that we offer or serve are:

Customer 360

We help build a consistent and complete view of your customers across systems, products, channels and services. We create a view of the past, current and predicts future based on the trends. It gives an opportunity to better connect with the customer and improve their experience with you. We help consolidate, unify, cleanse or migrate customer data to achieve a single view of the customers onboarded through different channels/systems. We also help to provide a regular update to re-baseline customer profile to assist relationship managers, front office, risk and compliance team to better service customers, perform due diligence and submission of mandatory reporting like FATCA, CRS.

Finance, Risk, Audit and Compliance

Risk and Compliance functions today need near real time information and smart machines to make sense of complex patterns in data and hence better able to foresee failures. This should enable them to act and respond faster by adopting disruptive technologies such as blockchain and cloud-based computing. In summary, they should be more adept at being an effective business partner and navigator while simultaneously playing the role of an internal regulator.

We at Humantics offer following solutions for you to best service internally and externally:

  • Client Onboarding with Digital KYC and Due Diligence having derivation of common identity, name screening and automated document processing.
  • Trade, Transaction and Trader Surveillance solution to reduced false positives, integrated voice and data monitoring, operational efficiency and proactive surveillance.
  • Regulatory, Management, Risk and Change Management solution with End to End automation of reporting and reconciliation, improved data quality control, integrated data and systems architecture, faster reporting.
  • Credit Scoring and Analysis with Digital Document Processing to have automated document processing leading to faster credit processing, self-learning and continuously evolving models, more accurate assessment of credit worthiness, lower bad rates resulting in lower provisions and limited model maintenance and overheads.
  • Fraud, AML and Financial Crime analytics through the integration of data in silos, eliminating manual interventions and detecting complex data patterns using customer behaviour, customer profile and geographies involved.
  • Balance Sheet Analytics to optimise the asset and liability line items and have the capability to submit the report as frequent as daily.
  • Profit & Loss Analytics to help reduce cost, find opportunities to increase revenue, compare it with competitors and from the data in the past, take critical management decisions.
  • Cash Flow Analytics to maintain liquidity, optimise the best usage of cash to extend credit to the customers, grow business and have an efficient capital management.
  • Management and Regulatory Reporting by consolidation, real-time integration and standardisation of data with financial and operation reconciliation for timely accurate consumption and decision making. We help perform the financial reconciliation of the data using our product to ensure the accuracy of the submission for various consumptions.
  • Process Automation by eliminating manual steps, optimise turnaround time, enabling/configuring/collecting audit logs/stats, consolidation, auto generation of reports, documents and alerts.

Retail, Private and Wholesale Banking

Our Retail, Private and Wholesale Banking Group provides technology, consulting and business process sourcing services across various lines of business within the bank.

With a strong combination of Banking and IT solutions expertise — earned through the successful delivery of solutions to many clients — we have developed technical assets, knowledge repositories and process knowledge across various sub domains within the main domain/line of business serving global banks across geographies.

We at Humantics offer following solutions for you to best service internally and externally:

  • Client Onboarding with Digital KYC and Due Diligence having derivation of common identity, name screening and automated document processing. Integration solution for Risk and Compliance to participate real time to onboard customers near real time.
  • Customer Analytics around customer experience, customer retention, customer churn, customer life time value, cross sell and upsell.
  • Product Analytics around product profitability, product life cycle and more.
  • Channel Analytics around channel utilization, channel optimization, redeployment, cost benefit analysis and more.
  • Social Media Analytics to understand customers much better based on their activities over social media and integrate the data with internal data.
  • Portal and App for RM to have an integrated, consolidated and single view of the customer so that end to end services can be provided at ease and at high speed without switching applications.
  • Application Modernization by migrating your current application to new platform before you decide to take up the digital transformation journey with us.
  • Process Automation by eliminating manual steps, optimise turnaround time, enabling/configuring/collecting logs/stats, consolidation, auto generation of reports, documents and alerts.